On a Mac, you will need to close and reopen the System Information to see if the Launchpad has appeared in the USB Tree. Note that Window's Device Manager will automatically refresh when a new device is added, whereas Mac System Information will not. If you cannot find the Launchpad is listed here, showing that it is connected to the computer please try every available USB port and another USB cable to try and get it to appear properly connected, with no Yellow Exclamation Point (Windows). In the Device Manager/System Information check that the Launchpad is found under either Sound and Video Game Controllers (Windows) or USB (Mac): On a Mac computer open: Applications > Utilities > System Information.On a Windows computer open: Control Panel > System > Device Manager. If you are concerned your Launchpad is not working the first thing you should do is make sure it is properly connecting to the computer's Device Manager or System Information: It will need to be set up with the Software you intend to use, and in some cases, there will need to be MIDI assignments made to tell it to light up. The Launchpad does not automatically light up when you first plug it into all computers. Applies to: Original Launchpad, Launchpad S, Launchpad Mini - does not apply to new MK3 range (Mini Mk3, X, Pro MK3) Connecting with your computer
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February 2023
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